id: 1173,3
title: Kicking off a new kanban process.
date: 2022-08-27

Kicking off a new kanban process.

1. Identify sources of dissatisfaction: What do members/customers dislike?
2. Analyze demand: Where do requests come from? Any patterns?
3. Analyze system capabilities: What does history say about delivery speed?
4. Model the workflow: What activities affect each work item?
5. Identify classes of service: How are which items handled within the system?
6. Design the board: Model all this in a board: workflow = columns, classes = rows.

rB4