Effectiveness is the pursuit of an objective with respect to value.
Effectiveness is graded on efficiency, but also takes into account the value of the goal. This is a key difference.rA3
-
↩
Russell Ackoff, “Learning and Legacy of Dr. W. Edwards Deming - Continuous Improvement,” https://www.youtube.com/watch?v=OqEeIG8aPPk. (See notes.)