id: 1262,1C title: Answering “what do we do?”. date: 2021-05-09 Answering “what do we do?”. A sentence or two about the actual actions taken to produce which specific results. Exercise: ask a group to do this and compare notes.rL1 ↩ Patrick Lencioni, The Advantage: Why Organizational Health Trumps Everything Else in Business, 1st ed (San Francisco: Jossey-Bass, 2012). (See notes.)