Resentment indicates that communication has not adequately occurred.

This can be from others not understanding what one values, or from not adequately sharing expectations. Among other expectation-related disconnects. RASCI helps create expectations in projects. To address, stop hiding feedback. Unmet expectations create negative mental conditions.rB1


  1. Brené Brown, Dare to Lead: Brave Work, Tough Conversations, Whole Hearts (New York: Random House, 2018). (See notes.)