Sara Tortoli, Jobs-To-Be-Done.

Sara Landi Tortoli, “Uncover Your Customers’ Hidden Needs In 4 Steps with Jobs-To-Be-Done + Access Custom GPT | HackerNoon,” December 14, 2023, https://hackernoon.com/uncover-your-customers-hidden-needs-in-4-steps-with-the-jobs-to-be-done-framework.