id: 2171,2
title: Effectively helping others solve problems.
date: 2021-06-26

Effectively helping others solve problems.

Adopt an outcome-oriented mindset.
Simplify the problem. into as few words as possible
Focus attention on the way the problem is being considered.
ARIA obviates status issues by focusing on others’ ideas.
Offering solutions directly is less effective.

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David Rock, Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and Working Smarter All Day Long, 1st ed (New York: Harper Business, 2009). (See notes.)